Customer Success & Support Jobs at PolicyMe
PolicyMe has 3 open customer success and support roles, 3 of them remote, alongside 7 other open roles.
About PolicyMe
PolicyMe is a digital insurance provider in Canada offering term life, critical illness, health and dental, and home and auto insurance. It provides online quotes and applications, and also offers B2B2C solutions by partnering with organizations to offer digital insurance options.
The open roles
- Customer Success Specialist (Remote): remote, posted 1 September 2026.
- Bilingual Licensed Insurance Advisor (Remote): remote, posted 25 April 2025.
- Bilingual Quebec Licensed Insurance Advisor (Remote): remote, posted 31 October 2024.
Also hiring at PolicyMe
PolicyMe is also hiring in engineering (3), design (2), people and talent (1) and product (1).
Its roles are in remote (6), Toronto, Canada (5) and Québec, Canada (1).
What customer success and support work involves at an early-stage startup
At a pre-seed to Series A startup you are often the whole support function. You answer the inbox, run onboarding calls, and tell engineers which bugs are costing customers. At a large company that work is split across several teams with a script to follow.
Questions people ask
Can these roles be done remotely?
3 of the 3 open customer success and support roles at PolicyMe are remote.
What else is PolicyMe hiring for?
Engineering, design, people and talent, and product: 7 more roles.