Customer Success & Support Jobs at Plural
Plural has one open customer success and support role, fully remote, paying USD 150k to 200k a year, alongside 3 other open roles.
About Plural
PluralAI provides an AI-native operating system for enterprise infrastructure, designed for DevOps and platform teams. The platform unifies context from Kubernetes, Terraform, Git, observability, ticketing, and cloud consoles into a single semantic graph, and runs AI agents that investigate alerts, remediate CVEs, automate fleet-wide upgrades, and close infrastructure tickets, with actions surfaced as reviewable pull requests. It was founded in New York.
The open role
- Customer Success Manager: remote, USD 150k to 200k, posted 13 August 2026.
Also hiring at Plural
Plural is also hiring in engineering (1), marketing and growth (1) and sales and business development (1).
Its roles are in New York City, NY, US (4).
What customer success and support work involves at an early-stage startup
At a pre-seed to Series A startup you are often the whole support function. You answer the inbox, run onboarding calls, and tell engineers which bugs are costing customers. At a large company that work is split across several teams with a script to follow.
Questions people ask
Where is the customer success and support job at Plural?
It is remote.
How much does it pay?
USD 150k to 200k a year, as stated in the posting.
What else is Plural hiring for?
Engineering, marketing and growth, and sales and business development: 3 more roles.