Customer Success & Support Jobs at Planera
Planera has one open customer success and support role, fully remote, alongside 10 other open roles.
About Planera
Planera is a construction scheduling software company. Its platform helps construction professionals build, manage, and optimize CPM (Critical Path Method) schedules, replacing legacy tools such as Primavera P6 and Microsoft Project. The software features an online whiteboard-based interface with drag-and-drop tools, AI-powered risk analysis and what-if scenarios, schedule quality grading, and collaboration features that connect office and field teams. It also supports resource- and cost-loaded schedules with built-in risk simulation and schedule quality checking, aiming to simplify project scheduling and reduce the time required to create schedules.
The open role
- Technical Customer Success Manager: remote, posted 20 October 2025.
Also hiring at Planera
Planera is also hiring in engineering (3), sales and business development (3), product (2), design (1) and marketing and growth (1).
Its roles are in United States (11) and Canada (5).
What customer success and support work involves at an early-stage startup
At a pre-seed to Series A startup you are often the whole support function. You answer the inbox, run onboarding calls, and tell engineers which bugs are costing customers. At a large company that work is split across several teams with a script to follow.
Questions people ask
Where is the customer success and support job at Planera?
It is remote.
What else is Planera hiring for?
Engineering, sales and business development, product, design, and marketing and growth: 10 more roles.