Customer Success & Support Jobs at Persona
No customer success and support roles are open at Persona at the moment. The nearest open roles are linked below.
About Persona
Persona is a configurable identity platform that helps businesses verify individuals and organizations. It is used by companies such as Reddit for age assurance and by OpenAI to prevent fraud and abuse.
Also hiring at Persona
Persona is also hiring in engineering (11), finance and legal (2), operations (2), sales and business development (2) and design (1).
Its roles are in San Francisco, CA, US (13), remote (3), New York City, NY, US (2) and Mexico (1).
What customer success and support work involves at an early-stage startup
At a pre-seed to Series A startup you are often the whole support function. You answer the inbox, run onboarding calls, and tell engineers which bugs are costing customers. At a large company that work is split across several teams with a script to follow.