Customer Success & Support Jobs at PeopleGrove
PeopleGrove has 5 open customer success and support roles, 4 of them remote, alongside 7 other open roles.
About PeopleGrove
PeopleGrove provides software for colleges and universities to support student and alumni engagement, mentorship, career readiness, and experiential learning, including clinical and non-clinical education. The platform helps institutions manage programs, track competencies, and connect students with career opportunities.
Also hiring at PeopleGrove
PeopleGrove is also hiring in finance and legal (2), product (2), engineering (1), operations (1) and sales and business development (1).
Its roles are in remote (10) and Mumbai, India (2).
What customer success and support work involves at an early-stage startup
At a pre-seed to Series A startup you are often the whole support function. You answer the inbox, run onboarding calls, and tell engineers which bugs are costing customers. At a large company that work is split across several teams with a script to follow.
Questions people ask
Can these roles be done remotely?
4 of the 5 open customer success and support roles at PeopleGrove are remote.
What else is PeopleGrove hiring for?
Finance and legal, product, engineering, operations, and sales and business development: 7 more roles.