Customer Success & Support Jobs at Payscale
Payscale has 3 open customer success and support roles, 3 of them remote, alongside 14 other open roles.
About Payscale
Payscale provides a compensation intelligence platform that combines salary data, benchmarking tools, job management, and compensation planning, powered by AI. It helps HR, finance, and business leaders make pay decisions. The company's product portfolio includes Ascent, JobNav, and Paycycle.
The open roles
- Strategic Renewals Manager: remote, USD 160k, posted 4 September 2026.
- Manager, Account Management - Mid Market (Manila): remote, PHP 1200k to 1359.6k, posted 13 July 2026.
- Manager, Customer Support (Manila): remote, PHP 912k to 1140k, posted 12 March 2026.
Also hiring at Payscale
Payscale is also hiring in sales and business development (4), engineering (3), operations (3), marketing and growth (2), finance and legal (1) and product (1).
Its roles are in remote (10), United States (9), Manila, Philippines (4) and Bucharest, Romania (3).
What customer success and support work involves at an early-stage startup
At a pre-seed to Series A startup you are often the whole support function. You answer the inbox, run onboarding calls, and tell engineers which bugs are costing customers. At a large company that work is split across several teams with a script to follow.
Questions people ask
Can these roles be done remotely?
3 of the 3 open customer success and support roles at Payscale are remote.
What else is Payscale hiring for?
Sales and business development, engineering, operations, marketing and growth, finance and legal, and product: 14 more roles.