Customer Success & Support Jobs at Pano AI
Pano AI has 2 open customer success and support roles, 2 of them remote, alongside 13 other open roles.
About Pano AI
Pano AI provides an AI-powered wildfire detection and situational awareness system. Its enterprise-grade solution helps fire agencies and utilities detect wildfires early, confirm incidents, and deliver visual intelligence and real-time data to support faster decision-making and community safety.
The open roles
- Senior Customer Success Manager, Australia: remote, AUD 150k to 165k, Senior, posted 26 August 2026.
- Incident Analysis and Community Engagement Associate: remote, USD 86.5k to 106.7k, Junior, posted 24 August 2026.
Also hiring at Pano AI
Pano AI is also hiring in operations (4), engineering (3), product (3), sales and business development (2) and marketing and growth (1).
Its roles are in remote (10), San Francisco, CA, US (8) and Sydney, Australia (1).
What customer success and support work involves at an early-stage startup
At a pre-seed to Series A startup you are often the whole support function. You answer the inbox, run onboarding calls, and tell engineers which bugs are costing customers. At a large company that work is split across several teams with a script to follow.
Experience level
Open roles by the experience the posting asks for.
Questions people ask
Can these roles be done remotely?
2 of the 2 open customer success and support roles at Pano AI are remote.
What else is Pano AI hiring for?
Operations, engineering, product, sales and business development, and marketing and growth: 13 more roles.