Customer Success & Support Jobs at Palmstreet
Palmstreet has 2 open customer success and support roles, 2 of them remote, alongside 3 other open roles.
About Palmstreet
Palmstreet is a live shopping and selling platform focused on plants, handmade items, vintage goods, and unique collectibles. It provides a community for hobbyists interested in plants, critters, handbags, jewelry, and collectibles. Sellers can host live streams or use a marketplace with over one million listings. The platform also offers a seller hub and low selling fees. Palmstreet was founded in 2020 as a plant identification app and later expanded into live shopping.
The open roles
- Customer Support Representative - Brazil: remote, posted 28 August 2026.
- Customer Support Representative: remote, posted 18 August 2026.
Also hiring at Palmstreet
Palmstreet is also hiring in engineering (2) and sales and business development (1).
Its roles are in Canada (1), remote (1), San Francisco, CA, US (1) and Los Angeles, CA, US (1).
What customer success and support work involves at an early-stage startup
At a pre-seed to Series A startup you are often the whole support function. You answer the inbox, run onboarding calls, and tell engineers which bugs are costing customers. At a large company that work is split across several teams with a script to follow.
Questions people ask
Can these roles be done remotely?
2 of the 2 open customer success and support roles at Palmstreet are remote.
What else is Palmstreet hiring for?
Engineering and sales and business development: 3 more roles.