Customer Success & Support Jobs at Paid
Paid has 4 open customer success and support roles, 4 of them remote, alongside 1 other open role.
About Paid
#paid operates a creator marketplace that connects brands with vetted creators for creator marketing campaigns. The platform facilitates collaborations, including algorithmic matching, fair pricing, and content usage rights, and works with brands such as McDonald's, Samsung, and Disney.
The open roles
- Sr. Director of Client Success, Creator Operations & Acquisition: remote, USD 175k to 230k, Director, posted 12 August 2026.
- Director, Measurement & Insights: remote, USD 170k to 200k, Director, posted 12 August 2026.
- Senior Client Success Manager - US: remote, USD 90k to 100k, Senior, posted 22 July 2026.
- Senior Client Success Manager - Canada: remote, CAD 90k to 100k, Senior, posted 17 June 2026.
Also hiring at Paid
Paid is also hiring in operations (1).
Its roles are in remote (3), New York City, NY, US (1) and Toronto, Canada (1).
What customer success and support work involves at an early-stage startup
At a pre-seed to Series A startup you are often the whole support function. You answer the inbox, run onboarding calls, and tell engineers which bugs are costing customers. At a large company that work is split across several teams with a script to follow.
Experience level
Open roles by the experience the posting asks for.
Questions people ask
Can these roles be done remotely?
4 of the 4 open customer success and support roles at Paid are remote.
What else is Paid hiring for?
Operations: 1 more role.