Customer Success & Support Jobs at PadSplit
PadSplit has 2 open customer success and support roles, 2 of them remote, alongside 14 other open roles.
About PadSplit
PadSplit operates a platform for renting affordable, furnished rooms on a weekly basis, with utilities, Wi-Fi, laundry access, and telemedicine included. It targets individuals seeking flexible, lower-cost housing without credit score or security deposit requirements.
The open roles
- Tier 1 - Support Agent: remote, posted 24 July 2026.
- Tier 2 - Member Support Agent (Offshore - Philippines): remote, USD 16.2k, posted 24 July 2026.
Also hiring at PadSplit
PadSplit is also hiring in sales and business development (5), marketing and growth (3), engineering (2), operations (2), data and AI (1) and design (1).
Its roles are in remote (9), Atlanta, GA, US (3), Brazil (2) and Philippines (2).
What customer success and support work involves at an early-stage startup
At a pre-seed to Series A startup you are often the whole support function. You answer the inbox, run onboarding calls, and tell engineers which bugs are costing customers. At a large company that work is split across several teams with a script to follow.
Questions people ask
Can these roles be done remotely?
2 of the 2 open customer success and support roles at PadSplit are remote.
What else is PadSplit hiring for?
Sales and business development, marketing and growth, engineering, operations, data and AI, and design: 14 more roles.