Customer Success & Support Jobs at Otter
Otter has one open customer success and support role, in Los Angeles, paying USD 122k to 143k a year, alongside 24 other open roles.
About Otter
Otter is a multichannel point-of-sale (POS) system for restaurants. It lets restaurant operators manage in-store, pickup, and delivery orders from a single screen, sync menus and pricing across channels, view real-time sales reports, and earn cash back on distributor orders. The company's software is used by restaurants of various sizes to handle online food delivery and reduce order issues.
The open role
- Enterprise Customer Success Manager: Los Angeles, USD 122k to 143k, posted 20 August 2026.
Also hiring at Otter
Otter is also hiring in engineering (12), operations (3), product (3), design (2), marketing and growth (2) and data and AI (1).
Its roles are in Los Angeles, CA, US (9), Seattle, WA, US (6), San Francisco, CA, US (3) and Bogotá, Colombia (3).
What customer success and support work involves at an early-stage startup
At a pre-seed to Series A startup you are often the whole support function. You answer the inbox, run onboarding calls, and tell engineers which bugs are costing customers. At a large company that work is split across several teams with a script to follow.
Questions people ask
Where is the customer success and support job at Otter?
Los Angeles.
How much does it pay?
USD 122k to 143k a year, as stated in the posting.
What else is Otter hiring for?
Engineering, operations, product, design, marketing and growth, and data and AI: 23 more roles.