Customer Success & Support Jobs at SOVRA
SOVRA has one open customer success and support role, fully remote, alongside 7 other open roles.
About SOVRA
SOVRA provides government procurement software for the public sector. The platform connects government buyers with qualified suppliers and supports both sides of public procurement, including sourcing and vendor engagement. It is used by more than 7,000 government agencies and over 1 million suppliers across North America.
The open role
- Supplier Success Manager: remote, posted 2 September 2026.
Also hiring at SOVRA
SOVRA is also hiring in engineering (3), sales and business development (3) and operations (1).
Its roles are in United States (4), remote (4), Montréal, Canada (2) and Calgary, Canada (1).
What customer success and support work involves at an early-stage startup
At a pre-seed to Series A startup you are often the whole support function. You answer the inbox, run onboarding calls, and tell engineers which bugs are costing customers. At a large company that work is split across several teams with a script to follow.
Questions people ask
Where is the customer success and support job at SOVRA?
It is remote.
What else is SOVRA hiring for?
Engineering, sales and business development, and operations: 7 more roles.