Customer Success & Support Jobs at One
No customer success and support roles are open at One at the moment. The nearest open roles are linked below.
About One
OnePay is a mobile banking app that lets users send, spend, borrow, build credit, and earn rewards. Its products include early pay, high-yield savings, stock market investing with as little as $1, cryptocurrency trading, a cash-back rewards card, a pay-later option at Walmart, a digital wallet with Walmart rewards, free credit score monitoring, and an IRA. The company also offers services for enterprises such as employers, gig platforms, and HR tech companies.
Also hiring at One
One is also hiring in engineering (14), finance and legal (7), product (6), data and AI (5), marketing and growth (3) and operations (3).
Its roles are in United States (38), remote (38) and Bengaluru, India (5).
What customer success and support work involves at an early-stage startup
At a pre-seed to Series A startup you are often the whole support function. You answer the inbox, run onboarding calls, and tell engineers which bugs are costing customers. At a large company that work is split across several teams with a script to follow.