Customer Success & Support Jobs at Offstream
No customer success and support roles are open at Offstream at the moment. The nearest open roles are linked below.
About Offstream
Offstream provides an end-to-end platform for designing, certifying, and operating carbon removal projects. It helps developers get and stay certified across carbon removal and tax credit standards, using digital Measurement, Reporting, and Verification (dMRV) and dynamic Life Cycle Assessment (LCA) tools. The platform models feedstocks, energy sources, and technologies, forecasts carbon credit yields and revenue, and generates LCA reports for investors, regulators, and registries.
Also hiring at Offstream
Offstream is also hiring in engineering (1).
Its roles are in San Francisco, CA, US (1) and Denver, CO, US (1).
What customer success and support work involves at an early-stage startup
At a pre-seed to Series A startup you are often the whole support function. You answer the inbox, run onboarding calls, and tell engineers which bugs are costing customers. At a large company that work is split across several teams with a script to follow.