Customer Success & Support Jobs at Odyssey
Odyssey has 3 open customer success and support roles, 3 of them remote, alongside 3 other open roles.
About Odyssey
Odyssey provides an automated, end-to-end school choice platform for K-12 education. The company connects families with school choice programs that fund tuition and eligible educational resources, and it offers software for state agencies to automate processes from application to payment processing. It also provides infrastructure for Scholarship Granting Organizations (SGOs) to manage donations, ensure IRS compliance, prevent fraud, and scale tax credit scholarship programs.
The open roles
- Program Support Manager: remote, USD 60k to 80k, posted 26 August 2026.
- Implementation Manager: remote, USD 130k to 160k, posted 6 August 2026.
- Bi-lingual (English/Spanish) Support Specialist (US-Remote): remote, posted 15 June 2026.
Also hiring at Odyssey
Odyssey is also hiring in engineering (3).
Its roles are in remote (4) and New York City, NY, US (4).
What customer success and support work involves at an early-stage startup
At a pre-seed to Series A startup you are often the whole support function. You answer the inbox, run onboarding calls, and tell engineers which bugs are costing customers. At a large company that work is split across several teams with a script to follow.
Questions people ask
Can these roles be done remotely?
3 of the 3 open customer success and support roles at Odyssey are remote.
What else is Odyssey hiring for?
Engineering: 3 more roles.