Customer Success & Support Jobs at Novig
Novig has one open customer success and support role, fully remote, alongside 10 other open roles.
About Novig
Novig operates a sports prediction market where users place picks against other users rather than against a sportsbook, covering NFL, NBA, MLB, UFC, WNBA, PGA, and ATP events, with options such as player props, straights, and parlays. The platform is available in over 35 US states and includes both free-to-play and cash wagering modes.
The open role
- Customer Experience Specialist (Seasonal): remote, posted 23 July 2026.
Also hiring at Novig
Novig is also hiring in marketing and growth (3), operations (3), engineering (2), design (1) and finance and legal (1).
Its roles are in New York City, NY, US (9) and remote (3).
What customer success and support work involves at an early-stage startup
At a pre-seed to Series A startup you are often the whole support function. You answer the inbox, run onboarding calls, and tell engineers which bugs are costing customers. At a large company that work is split across several teams with a script to follow.
Questions people ask
Where is the customer success and support job at Novig?
It is remote.
What else is Novig hiring for?
Marketing and growth, operations, engineering, design, and finance and legal: 10 more roles.