Customer Success & Support Jobs at Neighborly Software
Neighborly Software has 2 open customer success and support roles, 2 of them remote, alongside 9 other open roles.
About Neighborly Software
Neighborly Software provides a cloud-based platform for local, state, and non-profit organizations to administer and disburse government-funded programs. The platform streamlines enrollment, administration, reporting, and analytics for grant, loan, case, construction, and asset management, and supports programs such as housing, economic and community development, Housing Choice Vouchers, disaster recovery and mitigation, and home energy rebates. It connects administrators, participants, contractors, and homeowners. The company is headquartered in Atlanta, Georgia.
The open roles
- Client Success Manager II: remote, posted 11 September 2026.
- Senior Implementation Consultant, Enterprise (Public Sector, Grants): remote, Senior, posted 22 June 2026.
Also hiring at Neighborly Software
Neighborly Software is also hiring in sales and business development (3), operations (2), design (1), engineering (1), finance and legal (1) and product (1).
Its roles are in remote (7) and Atlanta, GA, US (7).
What customer success and support work involves at an early-stage startup
At a pre-seed to Series A startup you are often the whole support function. You answer the inbox, run onboarding calls, and tell engineers which bugs are costing customers. At a large company that work is split across several teams with a script to follow.
Experience level
Open roles by the experience the posting asks for.
Questions people ask
Can these roles be done remotely?
2 of the 2 open customer success and support roles at Neighborly Software are remote.
What else is Neighborly Software hiring for?
Sales and business development, operations, design, engineering, finance and legal, and product: 9 more roles.