Operations Jobs at mpathic

mpathic provides an AI-powered platform that analyzes conversational and contextual data to help AI builders evaluate, stress-test, and improve human-facing models. Its services include expert-led red teaming, ground truth benchmarking based on behavioral science, and AI-assisted annotation. The company also offers human services in red teaming, trust and safety, central rating and monitoring for clinical trials, and expert data annotation for LLM builders, with reviewers specialized in behavioral analysis, conversational design, mental health, psychiatry, social services, and clinical trial settings. It focuses on human-centered AI safety and clinical accuracy.

mpathic is also hiring in healthcare and care services (8), data and AI (2), engineering (2), finance and legal (1), hardware and science (1) and product (1).

Its roles are in Seattle, WA, US (5), Brazil (1) and South Africa (1).

You set up the systems that keep the company running, from vendors and tooling to how work gets scheduled. The job changes shape as the company grows, and nobody hands you a process to follow. In a large firm this work is split between finance, facilities and a project office.