Customer Success & Support Jobs at Moneybox
Moneybox has 3 open customer success and support roles, 1 of them remote, alongside 13 other open roles.
About Moneybox
Moneybox provides payment processing and merchant services for businesses. The company lowers processing fees to rates between 2.41% and 3.5% depending on transaction type, and offers fraud prevention, chargeback support, PCI-compliant virtual terminals, merchant account services, and no payment holds.
The open roles
- Head of Customer Support & Care: London, Head, posted 18 August 2026.
- Customer Care Executive: remote, posted 24 July 2026.
- Customer Care Team Lead (FTC - Mat Cover): London, Lead, posted 3 June 2026.
Also hiring at Moneybox
Moneybox is also hiring in marketing and growth (4), operations (4), data and AI (1), design (1), engineering (1) and finance and legal (1).
Its roles are in London, UK (12) and remote (4).
What customer success and support work involves at an early-stage startup
At a pre-seed to Series A startup you are often the whole support function. You answer the inbox, run onboarding calls, and tell engineers which bugs are costing customers. At a large company that work is split across several teams with a script to follow.
Experience level
Open roles by the experience the posting asks for.
Questions people ask
Can these roles be done remotely?
1 of the 3 open customer success and support roles at Moneybox are remote.
What else is Moneybox hiring for?
Marketing and growth, operations, data and AI, design, engineering, and finance and legal: 12 more roles.