Customer Success & Support Jobs at Modern Life
Modern Life has one open customer success and support role, fully remote, paying USD 85k to 100k a year, alongside 5 other open roles.
About Modern Life
Modern Life operates an AI-driven technology platform that helps insurance advisors develop, design, and secure life insurance coverage for their clients. The platform supports complex cases, including impaired risks, jumbo cases, and other sophisticated scenarios, and is backed by a team of planning experts, underwriters, and case designers.
The open role
- Private Client Manager: remote, USD 85k to 100k, posted 12 March 2026.
Also hiring at Modern Life
Modern Life is also hiring in design (1), finance and legal (1), marketing and growth (1), operations (1) and sales and business development (1).
Its roles are in New York City, NY, US (4) and remote (2).
What customer success and support work involves at an early-stage startup
At a pre-seed to Series A startup you are often the whole support function. You answer the inbox, run onboarding calls, and tell engineers which bugs are costing customers. At a large company that work is split across several teams with a script to follow.
Questions people ask
Where is the customer success and support job at Modern Life?
It is remote.
How much does it pay?
USD 85k to 100k a year, as stated in the posting.
What else is Modern Life hiring for?
Design, finance and legal, marketing and growth, operations, and sales and business development: 5 more roles.