Customer Success & Support Jobs at Medra AI
Medra AI has one open customer success and support role, in San Francisco, paying USD 140k to 215k a year, alongside 13 other open roles.
About Medra AI
Medra AI provides an autonomous robotic system that automates laboratory protocols for scientists. The platform combines physical AI (robotics) and scientific AI to run and optimize experiments, capture data, and reduce errors. It is designed to work with both manual and automated instruments and can be controlled through natural language.
The open role
- Engagement Manager: San Francisco, USD 140k to 215k, posted 26 August 2026.
Also hiring at Medra AI
Medra AI is also hiring in engineering (6), hardware and science (5) and operations (2).
Its roles are in San Francisco, CA, US (14).
What customer success and support work involves at an early-stage startup
At a pre-seed to Series A startup you are often the whole support function. You answer the inbox, run onboarding calls, and tell engineers which bugs are costing customers. At a large company that work is split across several teams with a script to follow.
Questions people ask
Where is the customer success and support job at Medra AI?
San Francisco.
How much does it pay?
USD 140k to 215k a year, as stated in the posting.
What else is Medra AI hiring for?
Engineering, hardware and science, and operations: 13 more roles.