Customer Success & Support Jobs at MDCalc
MDCalc has one open customer success and support role, fully remote, alongside 1 other open role.
About MDCalc
MDCalc provides online point-of-care clinical decision-support tools for healthcare professionals, including a library of medical calculators, equations, scores, and clinical practice guidelines. It offers tools such as the Creatinine Clearance (Cockcroft-Gault Equation), weight-based levothyroxine dosing, CKD-EPI GFR equations, mean arterial pressure, and SpO₂/FiO₂ ratio, and is available as a mobile app.
The open role
- Client Success Manager: remote, posted 26 August 2026.
Also hiring at MDCalc
MDCalc is also hiring in engineering (1).
Its roles are in remote (1) and New York City, NY, US (1).
What customer success and support work involves at an early-stage startup
At a pre-seed to Series A startup you are often the whole support function. You answer the inbox, run onboarding calls, and tell engineers which bugs are costing customers. At a large company that work is split across several teams with a script to follow.
Questions people ask
Where is the customer success and support job at MDCalc?
It is remote.
What else is MDCalc hiring for?
Engineering: 1 more role.