Customer Success & Support Jobs at Mastra
Mastra has one open customer success and support role, fully remote, alongside 2 other open roles.
About Mastra
Mastra is an open-source TypeScript framework for building AI agents. It provides memory, tools, MCP, and observability to help developers take AI agents from prototype to production. The company was built by the team behind Gatsby and is backed by Y Combinator and Spark Capital, with $35M raised, 27k+ GitHub stars, and 1M+ weekly npm downloads.
The open role
- Customer Engineer: remote, posted 2 September 2026.
Also hiring at Mastra
Mastra is also hiring in design (1) and marketing and growth (1).
Its roles are in remote (3).
What customer success and support work involves at an early-stage startup
At a pre-seed to Series A startup you are often the whole support function. You answer the inbox, run onboarding calls, and tell engineers which bugs are costing customers. At a large company that work is split across several teams with a script to follow.
Questions people ask
Where is the customer success and support job at Mastra?
It is remote.
What else is Mastra hiring for?
Design and marketing and growth: 2 more roles.