Customer Success & Support Jobs at MasterControl
MasterControl has one open customer success and support role, fully remote, alongside 8 other open roles.
About MasterControl
MasterControl offers cloud-based software for quality management and manufacturing execution, targeting life sciences and other regulated industries. Its platform helps organizations digitize, automate, and connect quality and compliance processes across the product development life cycle, including clinical trials, regulatory affairs, supply chain, manufacturing, and postmarket surveillance. The company states that over 1,000 companies worldwide use its solutions.
The open role
- Customer Support Engineer: remote, posted 26 June 2026.
Also hiring at MasterControl
MasterControl is also hiring in engineering (3), marketing and growth (2), data and AI (1), product (1) and sales and business development (1).
Its roles are in Salt Lake City, UT, US (8), remote (1) and India (1).
What customer success and support work involves at an early-stage startup
At a pre-seed to Series A startup you are often the whole support function. You answer the inbox, run onboarding calls, and tell engineers which bugs are costing customers. At a large company that work is split across several teams with a script to follow.
Questions people ask
Where is the customer success and support job at MasterControl?
It is remote.
What else is MasterControl hiring for?
Engineering, marketing and growth, data and AI, product, and sales and business development: 8 more roles.