Customer Success & Support Jobs at Mast
Mast has one open customer success and support role, fully remote, paying GBP 30k to 35k a year.
About Mast
Mast provides a headless, API-first origination platform for banks and lenders. The platform is designed to let AI agents execute lending processes from application to completion within the lender's own policies. Its customers include banks, building societies, and specialist lenders.
The open role
- Customer Success Specialist: remote, GBP 30k to 35k, posted 14 July 2026.
Also hiring at Mast
Its roles are in remote (1) and United Kingdom (1).
What customer success and support work involves at an early-stage startup
At a pre-seed to Series A startup you are often the whole support function. You answer the inbox, run onboarding calls, and tell engineers which bugs are costing customers. At a large company that work is split across several teams with a script to follow.
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Questions people ask
Where is the customer success and support job at Mast?
It is remote.
How much does it pay?
GBP 30k to 35k a year, as stated in the posting.