Customer Success & Support Jobs at MagicOrange
MagicOrange has one open customer success and support role, in Boston.
About MagicOrange
MagicOrange offers a software platform for IT financial management (ITFM) and FinOps. The platform helps organizations manage IT costs by providing cost control, chargeback, and forecasting, and it includes support for AI-related cost management.
The open role
- Customer Success Manager: Boston, posted 4 August 2026.
Also hiring at MagicOrange
Its roles are in Boston, MA, US (1).
What customer success and support work involves at an early-stage startup
At a pre-seed to Series A startup you are often the whole support function. You answer the inbox, run onboarding calls, and tell engineers which bugs are costing customers. At a large company that work is split across several teams with a script to follow.
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Questions people ask
Where is the customer success and support job at MagicOrange?
Boston.