Customer Success & Support Jobs at Litmus
Litmus has 9 open customer success and support roles, 6 of them remote, alongside 18 other open roles.
About Litmus
Litmus is an industrial data platform that connects machines, structures operational data, and enables analytics and AI across manufacturing operations.
Also hiring at Litmus
Litmus is also hiring in engineering (8), sales and business development (5), product (3) and operations (2).
Its roles are in Toronto, Canada (12), Pune, India (10), Japan (2) and Santa Clara, CA, US (2).
What customer success and support work involves at an early-stage startup
At a pre-seed to Series A startup you are often the whole support function. You answer the inbox, run onboarding calls, and tell engineers which bugs are costing customers. At a large company that work is split across several teams with a script to follow.
Questions people ask
Can these roles be done remotely?
6 of the 9 open customer success and support roles at Litmus are remote.
What else is Litmus hiring for?
Engineering, sales and business development, product, and operations: 18 more roles.