Customer Success & Support Jobs at Lexroom
Lexroom has 2 open customer success and support roles, 2 of them remote, alongside 26 other open roles.
About Lexroom
Lexroom provides an artificial intelligence platform for legal professionals, including lawyers, law firms, and companies. The platform supports legal research, document analysis, drafting, and document review using verified sources. It is used by over 15,000 professionals across Europe.
The open roles
- Customer Success Manager - German Market (Berlin): remote, EUR 65k to 75k, posted 8 September 2026.
- Customer Success | SMB | French Market (Paris): remote, EUR 48k to 58k, posted 7 September 2026.
Also hiring at Lexroom
Lexroom is also hiring in sales and business development (19), engineering (3), data and AI (2), marketing and growth (1) and operations (1).
Its roles are in Milan, Italy (13), Paris, France (5), Berlin, Germany (4) and Barcelona, Spain (4).
What customer success and support work involves at an early-stage startup
At a pre-seed to Series A startup you are often the whole support function. You answer the inbox, run onboarding calls, and tell engineers which bugs are costing customers. At a large company that work is split across several teams with a script to follow.
Questions people ask
Can these roles be done remotely?
2 of the 2 open customer success and support roles at Lexroom are remote.
What else is Lexroom hiring for?
Sales and business development, engineering, data and AI, marketing and growth, and operations: 26 more roles.