Customer Success & Support Jobs at Layer Health
Layer Health has one open customer success and support role, in New York City, paying USD 140k to 160k a year, alongside 13 other open roles.
About Layer Health
Layer Health builds an AI-powered platform for medical chart review, synthesizing information from longitudinal medical records at scale. Its first product accelerates clinical registry abstraction for health systems in areas such as surgery, cardiology, and oncology. The company was founded in 2023 by machine learning researchers from MIT and Harvard Medical School.
The open role
- Customer Success Manager: New York City, USD 140k to 160k, posted 1 May 2025.
Also hiring at Layer Health
Layer Health is also hiring in data and AI (5), engineering (3), healthcare and care services (3), finance and legal (1) and sales and business development (1).
Its roles are in Boston, MA, US (11), New York City, NY, US (9) and remote (3).
What customer success and support work involves at an early-stage startup
At a pre-seed to Series A startup you are often the whole support function. You answer the inbox, run onboarding calls, and tell engineers which bugs are costing customers. At a large company that work is split across several teams with a script to follow.
Questions people ask
Where is the customer success and support job at Layer Health?
New York City.
How much does it pay?
USD 140k to 160k a year, as stated in the posting.
What else is Layer Health hiring for?
Data and AI, engineering, healthcare and care services, finance and legal, and sales and business development: 13 more roles.