Customer Success & Support Jobs at Knox Systems
Knox Systems has one open customer success and support role, fully remote, paying USD 100k to 140k a year, alongside 8 other open roles.
About Knox Systems
Knox Systems provides secure cloud and artificial intelligence environments for U.S. government missions, including national security and public services. The company's platform supports FedRAMP authorization with single-tenant isolation, continuous compliance monitoring, and deployment on AWS, Azure, and GCP.
The open role
- Technical Implementation Manager II - FedRAMP: remote, USD 100k to 140k, posted 9 July 2026.
Also hiring at Knox Systems
Knox Systems is also hiring in engineering (4), operations (2) and sales and business development (2).
Its roles are in Arlington, VA, US (8), Washington, DC, US (4) and New York City, NY, US (1).
What customer success and support work involves at an early-stage startup
At a pre-seed to Series A startup you are often the whole support function. You answer the inbox, run onboarding calls, and tell engineers which bugs are costing customers. At a large company that work is split across several teams with a script to follow.
Questions people ask
Where is the customer success and support job at Knox Systems?
It is remote.
How much does it pay?
USD 100k to 140k a year, as stated in the posting.
What else is Knox Systems hiring for?
Engineering, operations, and sales and business development: 8 more roles.