Customer Success & Support Jobs at Knowtex
Knowtex has one open customer success and support role, fully remote, alongside 4 other open roles.
About Knowtex
Knowtex provides an AI-powered voice platform that automates clinical workflows for healthcare providers. The platform uses ambient documentation to turn natural conversation into clinical records, and it integrates with EHRs and other systems to support many specialties. It serves commercial health systems and federal healthcare organizations, including the Department of Veterans Affairs.
The open role
- Customer Support Program Manager: remote, posted 31 August 2026.
Also hiring at Knowtex
Knowtex is also hiring in engineering (2), data and AI (1) and healthcare and care services (1).
Its roles are in San Francisco, CA, US (3) and remote (2).
What customer success and support work involves at an early-stage startup
At a pre-seed to Series A startup you are often the whole support function. You answer the inbox, run onboarding calls, and tell engineers which bugs are costing customers. At a large company that work is split across several teams with a script to follow.
Questions people ask
Where is the customer success and support job at Knowtex?
It is remote.
What else is Knowtex hiring for?
Engineering, data and AI, and healthcare and care services: 4 more roles.