Customer Success & Support Jobs at KCAS
KCAS has one open customer success and support role, in Lyon, alongside 11 other open roles.
About KCAS
KCAS Bio is a bioanalytical contract research organization (CRO) that provides preclinical and clinical bioanalysis services to support drug development in human and animal health. Its services include bioanalytical, biomarker, immunogenicity, and cellular and molecular assay capabilities. The company has lab facilities across the US and Europe and a strategic alliance in Australia.
The open role
- Technicien (ne) contrôle qualité des données Bioanalytiques: Lyon, posted 6 July 2026.
Also hiring at KCAS
KCAS is also hiring in hardware and science (7), sales and business development (2), engineering (1) and operations (1).
Its roles are in Kansas City, MO, US (8), remote (2) and Lyon, France (2).
What customer success and support work involves at an early-stage startup
At a pre-seed to Series A startup you are often the whole support function. You answer the inbox, run onboarding calls, and tell engineers which bugs are costing customers. At a large company that work is split across several teams with a script to follow.
Questions people ask
Where is the customer success and support job at KCAS?
Lyon.
What else is KCAS hiring for?
Hardware and science, sales and business development, engineering, and operations: 11 more roles.