Customer Success & Support Jobs at Kalepa
Kalepa has one open customer success and support role, fully remote, paying USD 85k to 135k a year, alongside 24 other open roles.
About Kalepa
Kalepa provides AI underwriting software for insurers. The platform automatically analyzes insurance submissions, surfaces critical risk insights, and identifies profitable opportunities to help underwriters make faster and more accurate decisions across multiple lines of business.
The open role
- Technical Support Engineer: remote, USD 85k to 135k, posted 9 May 2026.
Also hiring at Kalepa
Kalepa is also hiring in engineering (17), sales and business development (3), marketing and growth (2) and people and talent (2).
Its roles are in remote (16) and New York City, NY, US (11).
What customer success and support work involves at an early-stage startup
At a pre-seed to Series A startup you are often the whole support function. You answer the inbox, run onboarding calls, and tell engineers which bugs are costing customers. At a large company that work is split across several teams with a script to follow.
Questions people ask
Where is the customer success and support job at Kalepa?
It is remote.
How much does it pay?
USD 85k to 135k a year, as stated in the posting.
What else is Kalepa hiring for?
Engineering, sales and business development, marketing and growth, and people and talent: 24 more roles.