Customer Success & Support Jobs at JUPUS
No customer success and support roles are open at JUPUS at the moment. The nearest open roles are linked below.
About JUPUS
JUPUS is a legal technology company that develops an AI platform for law firms, functioning as a virtual secretariat. It handles client intake, legal research, and assistance with drafting legal documents. The platform also offers tools such as document AI, digital questionnaires, an inquiry overview, online appointment booking, e-signature, a website chatbot, and a telephone AI. It is targeted at lawyers and law firms in Germany and complies with German data protection and professional regulations.
Also hiring at JUPUS
JUPUS is also hiring in engineering (1).
Its roles are in Germany (1) and United Kingdom (1).
What customer success and support work involves at an early-stage startup
At a pre-seed to Series A startup you are often the whole support function. You answer the inbox, run onboarding calls, and tell engineers which bugs are costing customers. At a large company that work is split across several teams with a script to follow.