Customer Success & Support Jobs at JobLeads GmbH
JobLeads GmbH has 2 open customer success and support roles, 2 of them remote, alongside 13 other open roles.
About JobLeads GmbH
JobLeads is a job search platform that matches job seekers with relevant job openings, provides tools to build and tailor resumes and cover letters, and connects users with headhunters to access unlisted jobs. It positions itself as serving candidates rather than companies or recruiters.
The open roles
- Customer Service Specialist (Payments & Disputes) - fully remote within USA (m/f/d): remote, posted 27 July 2026.
- Customer Service Specialist (Part-time) - fully remote within USA (m/f/d): remote, posted 20 November 2025.
Also hiring at JobLeads GmbH
JobLeads GmbH is also hiring in engineering (4), data and AI (3), finance and legal (2), product (2), marketing and growth (1) and sales and business development (1).
Its roles are in remote (15) and United States (1).
What customer success and support work involves at an early-stage startup
At a pre-seed to Series A startup you are often the whole support function. You answer the inbox, run onboarding calls, and tell engineers which bugs are costing customers. At a large company that work is split across several teams with a script to follow.
Questions people ask
Can these roles be done remotely?
2 of the 2 open customer success and support roles at JobLeads GmbH are remote.
What else is JobLeads GmbH hiring for?
Engineering, data and AI, finance and legal, product, marketing and growth, and sales and business development: 13 more roles.