Customer Success & Support Jobs at Immersive
Immersive has one open customer success and support role, in Canada, alongside 8 other open roles.
About Immersive
CGS Immersive is an innovation lab and training transformation engine that provides custom immersive corporate training solutions. It builds AI-driven simulations and AR-guided experiences to help enterprises onboard employees faster and upskill them at scale. Its offerings include strategic consulting to align learning with business goals, customized learning content, and performance tracking through dashboards. It is part of CGS, a company that has provided business applications, enterprise learning, and outsourcing for over 40 years.
The open role
- End User Support Specialist: Canada, posted 28 August 2026.
Also hiring at Immersive
Immersive is also hiring in operations (3), sales and business development (3), education (1) and engineering (1).
Its roles are in United States (3) and Saint John, Canada (2).
What customer success and support work involves at an early-stage startup
At a pre-seed to Series A startup you are often the whole support function. You answer the inbox, run onboarding calls, and tell engineers which bugs are costing customers. At a large company that work is split across several teams with a script to follow.
Questions people ask
Where is the customer success and support job at Immersive?
Canada.
What else is Immersive hiring for?
Operations, sales and business development, education, and engineering: 8 more roles.