Customer Success & Support Jobs at Hive Health
Hive Health has 2 open customer success and support roles, 2 of them remote, alongside 6 other open roles.
About Hive Health
Hive Health is a digital platform that provides HMO (health maintenance organization) plans for small and medium enterprises (SMEs) in the Philippines. Its plans include coverage for teleconsultations, mental health, maternity, and medicine, and are managed through an online portal that offers an HR dashboard for member management and benefit availment.
The open roles
- Customer Care Representative: remote, posted 4 September 2026.
- Customer Success Representative: remote, posted 4 September 2026.
Also hiring at Hive Health
Hive Health is also hiring in finance and legal (2), marketing and growth (1), operations (1), people and talent (1) and sales and business development (1).
Its roles are in Pasig City, Philippines (8).
What customer success and support work involves at an early-stage startup
At a pre-seed to Series A startup you are often the whole support function. You answer the inbox, run onboarding calls, and tell engineers which bugs are costing customers. At a large company that work is split across several teams with a script to follow.
Questions people ask
Can these roles be done remotely?
2 of the 2 open customer success and support roles at Hive Health are remote.
What else is Hive Health hiring for?
Finance and legal, marketing and growth, operations, people and talent, and sales and business development: 6 more roles.