Customer Success & Support Jobs at Highnote
Highnote has one open customer success and support role, in San Francisco, paying USD 150k to 200k a year, alongside 4 other open roles.
About Highnote
Highnote is an embedded finance company that provides a card issuer processor and program management platform. It enables digital-first organizations to issue and process payment cards, embed virtual and physical card payments, and integrate ledger and wallet functionalities. The platform also supports issuing, acquiring, credit, money movement, and real-time ledgering. Highnote was founded in 2020 by a team of leaders from Braintree, PayPal, and Lending Club.
The open role
- Enterprise Customer Success Manager: San Francisco, USD 150k to 200k, posted 9 September 2026.
Also hiring at Highnote
Highnote is also hiring in engineering (1), finance and legal (1), operations (1) and sales and business development (1).
Its roles are in San Francisco, CA, US (3) and remote (2).
What customer success and support work involves at an early-stage startup
At a pre-seed to Series A startup you are often the whole support function. You answer the inbox, run onboarding calls, and tell engineers which bugs are costing customers. At a large company that work is split across several teams with a script to follow.
Questions people ask
Where is the customer success and support job at Highnote?
San Francisco.
How much does it pay?
USD 150k to 200k a year, as stated in the posting.
What else is Highnote hiring for?
Engineering, finance and legal, operations, and sales and business development: 4 more roles.