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Customer Success & Support Jobs at Help.com
No customer success and support roles are open at Help.com at the moment. The nearest open roles are linked below.
About Help.com
Help.com provides HVAC, plumbing, and electrical services to families in Cincinnati, Northern Kentucky, and Southeast Indiana. The company emphasizes completing jobs correctly with good equipment and materials, and it is willing to train employees who are not already experts in these trades.
What customer success and support work involves at an early-stage startup
At a pre-seed to Series A startup you are often the whole support function. You answer the inbox, run onboarding calls, and tell engineers which bugs are costing customers. At a large company that work is split across several teams with a script to follow.
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