Customer Success & Support Jobs at Griffin
Griffin has one open customer success and support role, fully remote, paying GBP 55k a year, alongside 3 other open roles.
About Griffin
Griffin is a fully regulated UK bank that provides an API platform for embedding bank accounts, payments, and other financial products. Its customers are product-led fintechs and platforms, and its infrastructure supports products in remittance, payroll, wealth, insurance, proptech, payments, and neobanking. Griffin launched in 2024 and reports being trusted by 50+ companies.
The open role
- Customer Success Manager: remote, GBP 55k, posted 7 September 2026.
Also hiring at Griffin
Griffin is also hiring in engineering (1), finance and legal (1) and marketing and growth (1).
Its roles are in remote (4) and London, UK (4).
What customer success and support work involves at an early-stage startup
At a pre-seed to Series A startup you are often the whole support function. You answer the inbox, run onboarding calls, and tell engineers which bugs are costing customers. At a large company that work is split across several teams with a script to follow.
Questions people ask
Where is the customer success and support job at Griffin?
It is remote.
How much does it pay?
GBP 55k a year, as stated in the posting.
What else is Griffin hiring for?
Engineering, finance and legal, and marketing and growth: 3 more roles.