Customer Success & Support Jobs at Gridline
Gridline has one open customer success and support role, fully remote, alongside 3 other open roles.
About Gridline
Gridline provides a turnkey alternatives management platform for wealth management. The platform helps advisors, home offices, and fund managers build, manage, and scale private market investments, including evaluating opportunities, building proprietary funds, managing existing investments, and reporting to clients through one unified system. It is a ledger-native system of record that tracks the investment lifecycle down to the transaction layer.
The open role
- Sr. Analyst, Client Success: remote, Senior, posted 1 September 2026.
Also hiring at Gridline
Gridline is also hiring in engineering (1), marketing and growth (1) and operations (1).
Its roles are in Atlanta, GA, US (2) and Manila, Philippines (2).
What customer success and support work involves at an early-stage startup
At a pre-seed to Series A startup you are often the whole support function. You answer the inbox, run onboarding calls, and tell engineers which bugs are costing customers. At a large company that work is split across several teams with a script to follow.
Experience level
Open roles by the experience the posting asks for.
Questions people ask
Where is the customer success and support job at Gridline?
It is remote.
What else is Gridline hiring for?
Engineering, marketing and growth, and operations: 3 more roles.