Customer Success & Support Jobs at Granola
Granola has one open customer success and support role, in San Francisco, paying USD 180k to 250k a year, alongside 14 other open roles.
About Granola
Granola is an AI notepad for people with back-to-back meetings. It uses the computer's audio to create meeting notes, actions, and memory without requiring a meeting bot. The app is available for macOS, Windows, iOS, and Android, and works with Zoom, Google Meet, Teams, and other meeting applications.
The open role
- Customer Success Manager: San Francisco, USD 180k to 250k, posted 9 June 2026.
Also hiring at Granola
Granola is also hiring in engineering (6), sales and business development (5), data and AI (1), design (1) and operations (1).
Its roles are in London, UK (9) and San Francisco, CA, US (6).
What customer success and support work involves at an early-stage startup
At a pre-seed to Series A startup you are often the whole support function. You answer the inbox, run onboarding calls, and tell engineers which bugs are costing customers. At a large company that work is split across several teams with a script to follow.
Questions people ask
Where is the customer success and support job at Granola?
San Francisco.
How much does it pay?
USD 180k to 250k a year, as stated in the posting.
What else is Granola hiring for?
Engineering, sales and business development, data and AI, design, and operations: 14 more roles.