Customer Success & Support Jobs at Freetrade
No customer success and support roles are open at Freetrade at the moment. The nearest open roles are linked below.
About Freetrade
Freetrade is a UK-based investment and trading platform that offers commission-free investing in stocks, funds, ETFs, bonds, and other assets. It provides account types including ISA, SIPP, JISA, and GIA, and allows users to start investing from £1. The company is authorized and regulated by the Financial Conduct Authority (FCA) and is part of the IG Group. Its mission is to make investing simpler and more accessible, and it is building features such as mutual funds, bonds, and family investment tools.
Also hiring at Freetrade
Freetrade is also hiring in engineering (8).
Its roles are in London, UK (8).
What customer success and support work involves at an early-stage startup
At a pre-seed to Series A startup you are often the whole support function. You answer the inbox, run onboarding calls, and tell engineers which bugs are costing customers. At a large company that work is split across several teams with a script to follow.