Customer Success & Support Jobs at Folia Health
No customer success and support roles are open at Folia Health at the moment. The nearest open roles are linked below.
About Folia Health
Folia Health is a free health tracking app for people with chronic conditions. It helps users track symptoms, treatments, and wellbeing, and turn their health experiences into structured data insights. Users can optionally join paid research programs, and the company uses patient-reported outcomes to support research on rare and chronic conditions. Folia Health was founded by family caregivers.
What customer success and support work involves at an early-stage startup
At a pre-seed to Series A startup you are often the whole support function. You answer the inbox, run onboarding calls, and tell engineers which bugs are costing customers. At a large company that work is split across several teams with a script to follow.