Customer Success & Support Jobs at Focused
No customer success and support roles are open at Focused at the moment. The nearest open roles are linked below.
About Focused
Focused Energy is a company developing laser fusion technology to commercialize fusion power, building on the ignition breakthrough achieved at NIF. The company is also developing NeoLyte, a compact laser-driven radiation source (LDRS) that integrates MeV X-rays and fast neutrons in a modular system for non-destructive inspection of shielded materials, with applications in nuclear waste analysis, contraband detection, infrastructure inspection, and medical isotope production. Focused Energy is establishing its first pilot facility in Biblis, Germany.
Also hiring at Focused
Focused is also hiring in engineering (11), hardware and science (11), operations (7) and people and talent (2).
Its roles are in Darmstadt, Germany (21), Berlin, Germany (5), Austin, TX, US (4) and Washington, DC, US (1).
What customer success and support work involves at an early-stage startup
At a pre-seed to Series A startup you are often the whole support function. You answer the inbox, run onboarding calls, and tell engineers which bugs are costing customers. At a large company that work is split across several teams with a script to follow.