Customer Success & Support Jobs at Faves
No customer success and support roles are open at Faves at the moment. The nearest open roles are linked below.
About Faves
Faves is a sports-technology platform for athlete-backed commerce. It connects athletes, brands, and fans through athlete-owned storefronts, shoppable recommendations, and attribution data. The platform turns the products athletes actually use into a measurable growth channel for brands and a sustainable business for athletes. Hundreds of Olympic and professional athletes are live on the platform. Faves has raised over $3 million from institutional and angel investors.
What customer success and support work involves at an early-stage startup
At a pre-seed to Series A startup you are often the whole support function. You answer the inbox, run onboarding calls, and tell engineers which bugs are costing customers. At a large company that work is split across several teams with a script to follow.