Customer Success & Support Jobs at Double
Double has 2 open customer success and support roles, 2 of them remote, alongside 1 other open role.
About Double
Double is a software company that offers month-end close management software for accounting firms and internal finance teams. The product uses AI and a two-way ledger sync to automate manual tasks such as transaction handling, reconciliations, and journal entries, with the goal of shortening the close cycle and providing real-time visibility. It also includes integrated review tools and client communication features.
The open roles
- Implementation Specialist: remote, USD 80k to 100k, posted 9 July 2025.
- Customer Success Manager: remote, USD 90k to 120k, posted 9 July 2025.
Also hiring at Double
Double is also hiring in sales and business development (1).
Its roles are in remote (3) and New York City, NY, US (1).
What customer success and support work involves at an early-stage startup
At a pre-seed to Series A startup you are often the whole support function. You answer the inbox, run onboarding calls, and tell engineers which bugs are costing customers. At a large company that work is split across several teams with a script to follow.
Questions people ask
Can these roles be done remotely?
2 of the 2 open customer success and support roles at Double are remote.
What else is Double hiring for?
Sales and business development: 1 more role.