Customer Success & Support Jobs at Dataroid
Dataroid has one open customer success and support role, in Istanbul, alongside 1 other open role.
About Dataroid
Dataroid is an enterprise-level digital analytics and customer engagement platform. It provides digital experience analytics, including user path analytics, funnel analytics, performance monitoring, and uninstallation tracking. The platform offers omnichannel customer engagement features such as behavioral segmentation, in-app messaging, push notifications, geotargeting, and app inbox messaging. It also includes AI-powered analytics for RFM segmentation, churn prediction, and engagement time optimization. Dataroid unifies digital data through automated event collection and a unified customer profile, and provides data privacy, security, and export capabilities. The platform is aimed at marketing, customer experience, product, and technology teams.
The open role
- Specialist, Customer Success: Istanbul, posted 4 May 2026.
Also hiring at Dataroid
Dataroid is also hiring in engineering (1).
Its roles are in Istanbul, Türkiye (2).
What customer success and support work involves at an early-stage startup
At a pre-seed to Series A startup you are often the whole support function. You answer the inbox, run onboarding calls, and tell engineers which bugs are costing customers. At a large company that work is split across several teams with a script to follow.
Questions people ask
Where is the customer success and support job at Dataroid?
Istanbul.
What else is Dataroid hiring for?
Engineering: 1 more role.