Customer Success & Support Jobs at Dandelion
Dandelion has 5 open customer success and support roles, alongside 7 other open roles.
About Dandelion
Dandelion Energy provides residential geothermal heating and cooling systems. The company offers geothermal drilling and heat pump installation for homeowners and homebuilders. Its systems are electric, designed to reduce utility bills, and do not use gas or produce carbon emissions on site.
Also hiring at Dandelion
Dandelion is also hiring in field and trades (6) and operations (1).
Its roles are in Columbia, MD, US (6), Denver, CO, US (4), New York City, NY, US (1) and Peekskill, NY, US (1).
What customer success and support work involves at an early-stage startup
At a pre-seed to Series A startup you are often the whole support function. You answer the inbox, run onboarding calls, and tell engineers which bugs are costing customers. At a large company that work is split across several teams with a script to follow.
Questions people ask
What else is Dandelion hiring for?
Field and trades and operations: 7 more roles.