Customer Success & Support Jobs at ContactMonkey
ContactMonkey has one open customer success and support role, in Toronto, paying CAD 100k to 120k a year, alongside 1 other open role.
About ContactMonkey
ContactMonkey provides internal communication software for creating, sending, and analyzing employee emails and newsletters. The platform includes AI-powered tools for editing, audience preview, email review, and analytics, and can turn emails into branded web pages. It is used by companies to reach employees across different channels and measure engagement.
The open role
- Scaled Customer Success Lead: Toronto, CAD 100k to 120k, Lead, posted 10 July 2026.
Also hiring at ContactMonkey
ContactMonkey is also hiring in sales and business development (1).
Its roles are in Toronto, Canada (2).
What customer success and support work involves at an early-stage startup
At a pre-seed to Series A startup you are often the whole support function. You answer the inbox, run onboarding calls, and tell engineers which bugs are costing customers. At a large company that work is split across several teams with a script to follow.
Experience level
Open roles by the experience the posting asks for.
Questions people ask
Where is the customer success and support job at ContactMonkey?
Toronto.
How much does it pay?
CAD 100k to 120k a year, as stated in the posting.
What else is ContactMonkey hiring for?
Sales and business development: 1 more role.